We utilize Mailgun to send emails on behalf of your custom domain name. If you’re reading this, you may have received an email from us indicating that your sending domain has been temporarily disabled.

In order to re-enable the sending domain, a business verification process has to be completed. Refer to the correspondence you’ve received for instruction, and see the reference links below for more detailed information.

[1] – https://www.mailgun.com/aup/
[2] – https://documentation.mailgun.com/faqs.html#deliverability-reputation
[3] – https://documentation.mailgun.com/faqs.html#does-the-content-of-my-email-matter-for-deliverability
[4] – https://documentation.mailgun.com/en/latest/best_practices.html

Have additional questions? Before reaching out to us (don’t worry, we can’t wait to hear from you!), check out Mailgun’s FAQ here. There’s a lot of handy best-practice info there!

If you need someone to help you make sense of it all, or can’t find an answer to your question, please feel free to email us at sup